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Privacy Policy

1. Introduction#

MAGNETICA studio Co., Ltd. (hereinafter referred to as "we" or "the company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of user's personal information on the websites operated by the company and the programs distributed by the company.

2. Personal Information#

"Personal information" refers to information about a living individual, which includes the individual's name, date of birth, address, phone number, email address, bank account number, credit card number, driver's license number, etc., that can identify a specific individual based on such information and data such as appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone (personal identification information) such as the insurer number of a health insurance card, in accordance with the Act on the Protection of Personal Information.

3. Method of Collecting Personal Information#

We may ask users to provide personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, etc., when users register for the services. We may also collect transaction records and payment-related information, including personal information of users, from our partners (including information providers, advertisers, and ad distributors, hereinafter referred to as "partners"). Additionally, we may automatically collect information about the operation and usage status of the application, such as button clicks, item settings, and crash reports.

4. Purpose of Collecting and Using Personal Information#

The purposes for which we collect and use personal information are as follows:

  1. For the provision and operation of our services
  2. For the improvement of software quality, including the prevention of crashes and bugs
  3. For investigating the usage status for the purpose of improving services and products
  4. To respond to inquiries from users, including identity verification
  5. To send emails regarding new features, updates, campaigns, and information about other services provided by the company to users using the services
  6. For necessary communication such as maintenance and important notices
  7. To identify users who violate the terms of service or attempt to use the service for fraudulent or unfair purposes, and to refuse usage
  8. For users to view, change, delete, and check their registration information and usage status
  9. To bill users for the usage fees in paid services
  10. Other purposes related to the above purposes

5. Change of Purpose of Use#

  1. We may change the purpose of use of personal information only if it is reasonably recognized to be related to the purpose before the change.
  2. In the event of a change in the purpose of use, we will notify users of the changed purpose by the method specified by us or by posting it on this website.

6. Third-party Provision of Personal Information#

  1. We will not provide personal information to third parties without the consent of the user, except in the following cases, excluding cases permitted by the Personal Information Protection Act and other laws:

    1. When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the person
    2. When it is particularly necessary for the improvement of public health or the promotion of healthy upbringing of children, and it is difficult to obtain the consent of the person
    3. When it is necessary to cooperate with a national institution or a local public entity or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to impede the execution of the affairs
    4. When we notify or announce the following matters in advance and report them to the Personal Information Protection Commission:
      1. The purpose of use includes provision to third parties
      2. The items of data provided to third parties
      3. The means or methods of providing to third parties
      4. The suspension of the provision of personal information to third parties at the request of the person
      5. The method of accepting the person's request

  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the provision destination of the information shall not be a third party:

    1. When we entrust all or part of the handling of personal information within the scope necessary for achieving the purpose of use
    2. When personal information is provided due to the succession of business due to a merger or other reasons
    3. In the case of jointly using personal information with specific individuals, we will notify the individuals in advance of the purpose of use, the items of personal information to be used jointly, the range of individuals who will use it jointly, the purpose of use of the individuals who will use it, and the name or name of the person responsible for the management of the personal information, or make it easily known to the individuals

7. Disclosure of Personal Information#

  1. When we are requested to disclose personal information by the person, we will disclose it to the person without delay. However, if the disclosure falls under any of the following items, we may not disclose all or part of it, and if we decide not to disclose it, we will notify the person without delay. Note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.

    1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
    2. When there is a risk of significantly hindering the proper implementation of our business
    3. When it would violate other laws

  2. Notwithstanding the provisions of the preceding paragraph, we will not disclose information other than personal information, such as browsing history and characteristic information, in principle.

8. Correction and Deletion of Personal Information#

  1. If a user believes that their personal information held by us is incorrect, the user may request the correction, addition, or deletion (hereinafter referred to as "correction, etc.") of the personal information to us through the procedure specified by us.
  2. If we determine that it is necessary to respond to a user's request for correction, etc., based on the investigation results of the preceding paragraph, we will promptly correct, etc. the personal information.
  3. If we correct, etc. the personal information based on the provisions of the preceding paragraph or decide not to correct, etc., we will notify the user without delay.

9. Suspension of Use of Personal Information, etc.#

  1. If we are requested by the person to stop or delete the use of personal information on the grounds that it is handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, we will promptly conduct necessary investigations.
  2. Based on the results of the investigation in the preceding paragraph, if we determine that it is necessary to respond to the request, we will promptly suspend or delete the use of the relevant personal information.
  3. If we suspend or delete the use based on the provisions of the preceding paragraph or decide not to suspend or delete it, we will notify the user without delay.
  4. Notwithstanding the provisions of the preceding two paragraphs, if it is difficult to take measures to suspend or delete the use, etc., of personal information that involves a

10. Contact Information#

For inquiries regarding this Policy, please contact us here.

Last updated on Dec 28, 2023